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Current Vacancies:

Associate, Hotel, Food & Beverage Operations (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
The Hotel, Food & Beverage Operations Department is responsible for all aspects of room inventory procurement, planning, creating and implementing flawless, extraordinary culinary and hospitality experience, management and hotel relations for Jet Set Sports, corporate client programs, consumer programs, and staff accommodations. It also includes the financial management, budget creation and reconciliation to ensure the maximization of assets.

Position Description:
Assist the Department and Assistant Manager with the execution of the daily departmental operational tasks with emphasis on, but not limited to, room management of the overall hotel portfolio, inventory control (with financial reconciliation), host city and hotel research and data entry, standards and procedures, operational planning, and reporting.

Primary Objectives, Duties and Tasks:

  • Assist with data entry, inventory management, development, and reporting within the Olympic Management System (OMS).
  • Liaise with hotels; assist with hotel correspondence and communication as needed (room numbers, floor plans, hotel information sheets, program resumes, manifests, and rooming lists).
  • Assist with the management for Additional Budget Items (ABIs) per company policy and procedure.
  • Assist with maintaining fiscal responsibility including invoice tracking and global reconciliation.
  • Office Administrator duties including, but not limited to, office supplies, meeting minutes, filing, research, data research and compilation, preparing, updating and distributing reports, scheduling, etc.
  • May include managing one (1) or more employees on-site at Event Host Cities.
  • Oversee the complete daily operations of one (1) or more hotel properties on-site.

Required Qualifications and Skills:

  • 2+ years of experience working in hospitality or tourism industry
  • Front Office experience with emphasis on room inventory control.  Understanding of other hotel departments such as reservations, events and banquets is a plus.
  • Undergraduate degree (BA/BS) preferred; hospitality or tourism related is a plus.
  • Computer literate and proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project).
  • Effective and professional written and spoken communication skills (telephone, electronic, face-to-face).
  • Strong public speaking, presenting and leadership skills to effectively direct employees while in a training environment.
  • Ability to work independently, anticipate next steps, take initiative, exercise discretion and sound judgment, and work collaboratively as a member of the team.
  • A passion for learning about different cultures and languages.
  •  Valid passport (or ability to obtain one); able to travel for extended periods of time.

 

Desired Qualification and Skills:

  • Excellent time management skills, ability to multi-task, organizational skills, exceptional listening and comprehension abilities, high retention, and attention to detail.
  • Innovative and proactive problem-solving skills with strong business acumen, a solid understanding of learning and development and the ability to exercise integrity and sound judgment
  • Knowledge of current industry standards and hotel trends.

Professional Development:

  • Extensive training and proficiency in OMS, including ability to assist in system testing and improvements.
  • Develop logistical inventory management skills to minimize excess/unusable inventory and attendant financial loss.
  • Assimilate to the Olympic or other (sporting) event’s unique environment, terminology and processes.
  • Appreciation of (international) host city’s customs, standards and operations.

 

 

 

Sales Executive (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
Primarily focusing solely on the Olympic and Paralympic Games, CoSport offers a variety of event ticketing, quality accommodations, dedicated transportation, fine dining and professional program management to guests from around the world. Leveraging more the twenty-five years of hospitality experience of its sister company Jet Set Sports, CoSport was founded to meet a similar demand in the consumer market for attending the Olympic and Paralympic Games. Looking forward CoSport will be in Tokyo and beyond to welcome guests from around the world to their next great international sporting experience.

Position Description:
Each candidate selected for a position will assist the CoSport GM and be responsible for proactively selling hospitality packages on an individual basis to various international sporting events (including but not limited to the Tokyo 2020 Olympic Games). Hospitality packages may include combinations of tickets, hotel accommodations, hospitality and ground transportation. Some sales prospect leads will be provided but the position will be expected to develop a portfolio of prospects independently through networking, referrals and other personal means.

Successful candidates will be responsible for the following:

Primary Objectives, Duties and Tasks:

  • Outbound package sales via email, telephone and face to face communication for the Tokyo 2020 Olympic Games and any other sporting events for which the company may develop hospitality offerings.
  • Manage inbound e-mails, telephone communications and other inquiries during aggressive marketing campaigns.
  • Create appropriate responses for sales inquiries and marketing campaigns (including email, telephone and face-to-face presentations).
  • Facilitate the processing of orders via use of CoSport’s e-commerce web site.
  • Conduct sales prospecting/networking on an ongoing basis.
  • Develop a personal “sphere of influence” for sales conversion.
  • Solve problems and resolve conflict for clients within the scope of CoSport rules, guidelines and parameters.
  • Achieve aggressive personal and departmental sales goals as determined by the CoSport GM.
  • Provide turnkey, first class service experience for clients.
  • Maintain meaningful relationships with clients to ensure great experience and positive “renewal” prospects.
  • Provide various customer care/service/retention functions (as assigned by CoSport GM).
  • Assist with box office operations and support (as assigned).
  • Maintain timely sales tracking and activity in accordance with finance department requirements.
  • Attend outside sales events and/or meetings which may require travel.
  • Timely, hands-on interaction with prospects and group leaders.
  • Constantly develop and maintain a database of existing /potential customers and make suggestions for improvement when applicable.
  • Use CRM to document, detail and maintain sales leads for future solicitation.
  • Other responsibilities as assigned by CoSport GM or executive management.
  • Additional on-site event responsibilities (as assigned).

Required Qualifications and Skills:

  • Bachelor’s degree or relevant sales experience.
  • Exemplary communication and listening skills.
  • Ability to clearly communicate concepts/ideas.
  • Experience conducting sales via telephone, email and face-to-face meetings.
  • Must have thorough understanding of CRM platforms and their role in the sales process.
  • Knowledge of the Olympic Games, its athletes and featured sports.
  • Familiar with Microsoft Office Suite.
  • Must be organized, punctual and detail-oriented.
  • Maintain a professional appearance and attitude at all times.
  • Ability to travel to Olympic host cities for extended periods of time (including both prior to and during Olympic periods if required).

Desired Qualification and Skills:

  • 1-3 years’ prior experience in sports, travel and/or entertainment industry.
  • Marketing / sales experience.
  • Advanced experience in accommodations/ticket management.

Professional Development:

  • Professional office environment.
  • Willingness to work nontraditional and long hours (some weekends, evenings and holidays).
  • Ability to perform under pressure during both phone and face-to-face encounters with prospects.
  • Ability to travel to outside meetings to make sales presentations as may be required from time to time.

 

 

 

Senior Accountant (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
The Finance Department is responsible for maintaining the books and records of the Company and its subsidiaries and budgeting and forecasting. The Department is also involved in the process of pricing packages for corporate and VIP individuals.

Position Description:
The Senior Accountant will work closely with Accounting Manager and the Accounting team in order to achieve department and organizational goals and objectives. The Senior Accountant is primarily responsible for maintenance of the general ledger for subsidiary companies, calculation of intercompany management fees and reconciliation of intercompany balances.

Primary Objectives, Duties and Tasks:

  • Customer invoice preparation, posting and recording receipts, AR
  • Vendor invoicing and recording, AP
  • Posting transactions in General Ledger
  • Reconciliation of Intercompany accounts
  • Assist is preparation of financial statements and reports
  • Recording of activity of foreign subsidiaries
  • Calculation and recording of intercompany management fees
  • Preparing customer cost estimates
  • Coordinate year end audit with external accountants

Required Qualifications and Skills:

  • Must have 4 + years of accounting experience
  • General Ledger/ AR/AP/Bank accounts and Merchant account reconciliation
  • Budgeting and variance analysis
  • Financial statement preparation
  • Proficient in Quick Books, Microsoft Word and Excel
  • Extremely organized and detailed oriented
  • Excellent written and verbal communication skills

Desired Qualification and Skills:

  • Experience in Hospitality/Hotel industry
  • Experience with foreign subsidiary accounting


Professional Development:

  • Ability to prepare financial statements
  • Work with external accountants of foreign subsidiaries to insure timely and accurate reporting of financial results

 

Quality Assurance Engineer (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
The Information Technology Department is responsible for maintaining all computers, servers, phones and phone systems, websites and all web based initiatives.  The department also provides 24/7 support for all previously mentioned systems.

Position Description:
This position focuses on quality assurance, product support and general systems administration for the in-house management system and e-commerce websites.

Primary Objectives, Duties and Tasks:

  • Gain a full understanding of the features and functionality of proprietary web based management application as well as the company’s e-commerce website.
  • Translate business requirements into detailed functional test cases.
  • Develop and maintain a library of test cases and evolve the scripts with each new software release.
  • Draft and coordinate test plans for large scale initiatives.
  • Execute functional test cases.
  • Design and Execute performance or stress tests for large scale initiatives
  • Track software defects and assist the development staff in prioritizing, resolving and implementing fixes.
  • Provide customer and technical support to clients and customers, internal as well as external
  • Work with the development staff and/or product manager to respond to customer inquiries as required.
  • Control and authorize software releases into the production environment
  • Document the release configurations
  • Design and develop reports for the various systems in the organization
  • Maintain training and help documentation
  • Maintain database and system documentation for all systems built inside the organization

Required Qualifications and Skills:

  • Bachelor’s Degree in Computer Science, Programming, or similar
  • Strong understanding for web based applications and e-commerce type websites
  • Must have experience with cross-platform/web browser functionality testing
  • Above average general computer skills, including a proficiency in Microsoft Office applications.
  • Exceptional written and verbal communication skills.
  • Proven capability to balance and manage multiple priorities concurrently.
  • Meticulous, structured approach to problem solving.
  • Ability to anticipate risks and obstacles and plan accordingly.
  • Customer service oriented.

Desired Qualification and Skills:

  • Master’s Degree in Business Administration, Information Systems, or similar
  • Microsoft Sequel and .NET
  • Previous user Training experience
  • Previous customer service experience
  • Excellent written and communication skills


Professional Development:

  • Becoming well versed in the operation of the business
  • Ability to anticipate future company needs and adjust applications accordingly

 

Hotel Operations Manager (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
The Hotel and Food & Beverage Operations Department is responsible for all aspects of room inventory procurement, management and hotel relations for Jet Set Sports, corporate client programs, consumer programs, and staff accommodations. Additionally, the Department is responsible for planning, creating and implementing a flawless, extraordinary culinary and hospitality experience for all of Jet Set Sports/CoSport guests.

Position Description:
The Manager, Hotel Operations is responsible for planning and executing daily departmental operations with an emphasis on, but not limited to, room management of the overall hotel portfolio, site inspections, host city and hotel research, data entry, standards and procedures, operational planning, staff recruitment and training, and reporting.

Primary Objectives, Duties and Tasks:

  • Assist the Director, Hotel and Food & Beverage Operations in negotiating and finalizing all contracts for hotels, restaurants and hospitality in future event host cities (including reviewing, revising, communicating with vendors directly and translating all necessary documents).
  • Assist the Director in overseeing the master allocation of all room (by maintaining occupancy and usage grids for all clients) in order to optimize overall room usage and minimize wasted room nights.
  • Ensure accurate data entry, inventory management, rooming lists, and reporting within the company’s Olympic Management System (OMS).
  • Manage the process for ABI’s (Additional Budget Items) according to management approval for requests above the client contracted inventory.
  • Oversee the recruitment, interviewing, hiring process, and inner-departmental communication as it relates to hotel operations
  • Manage any temporary on-site staff accommodations.
  • Be the main liaison and develop solid working relationships with vendors, suppliers, hotel key staff, and the Organizing Committee (if required).
  • Manage client and hotel correspondence/communication of operational information and documents in a timely manner (i.e. hotel information, hotel allocation letters, site inspections, room numbers, floor plans, and rooming lists); disseminate information accordingly.
  • Assist the Director in developing, overseeing and maintaining budgets, timelines, planning, and tracking sheets and reporting tools within shared network for daily operations and Games-time specific templates.
  • Develop and implement departmental operational policies, standards and procedures, timelines, and operational plans.
  • Oversee the Jet Set Sports daily operations of one (1) or more hotel properties on-site.
  • Manage temporary hotel operations staff on-site
  • Oversee the preparation of daily reports on inventory, room reconciliations and post-wrap up reports on-site.

 

Required Qualifications and Skills:

  • At least five (5) years of progressive experience; at a full service hotel property (preferred). Related position and experience in other hospitality/tourism roles will also be considered.
  • Previous management experience of two (2) years or more is required, which includes leading a team of two (2) or more.
  • Strong functional knowledge of hotel front office operations with emphasis on room control.
  • Working knowledge of other hotel departments such as reservations, events and banquets is a plus.
  • Undergraduate degree (BA/BS) from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
  • Computer literate and proficient in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project).
  • Effective and professional written and spoken communication skills (telephone, electronic, face-to-face).
  • Excellent time management skills, ability to multi-task, organizational skills, exceptional listening and comprehension abilities, high retention; and attention to detail and follow-up.
  • Innovative and proactive problem-solving skills with strong business acumen, the ability to exercise integrity, sound judgment; and discretion.
  • Valid passport (or ability to obtain one); able to travel for extended periods of time and work extended hours (during event period or subject to business needs).

Desired Qualification and Skills:

  • Knowledge and understanding of hotel contractual components, budgets and cost control measures.
  • Possesses strong negotiation skills
  • Previous work experience at an Olympic Games or a large sporting event preferred; international experience is a plus
  • Knowledge of current industry standards and hotel trends

Professional Development:

  • Extensive training and proficiency in OMS, including ability to assist in system testing and improvements.
  • Develop logistical inventory management skills to minimize excess/unusable inventory and attendant financial loss.
  • Assimilate to the Olympic or other (sporting) event’s unique environment, politics, terminology, and processes.

 

Food and Beverage Manager (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
The Hotel and Food & Beverage Operations Department is responsible for all aspects of room inventory procurement, management and hotel relations for Jet Set Sports, corporate client programs, consumer programs, and staff accommodations. Additionally, the Department is responsible for planning, creating and implementing a flawless, extraordinary culinary and hospitality experience for all of Jet Set Sports/CoSport guests.

Position Description:
The Food and Beverage Manager directly assists the Director of Hotel and Food & Beverage Operations in all aspects of the planning and implementation of F&B operations to guarantee that Jet Set Sports delivers the best possible culinary experience to its guests.  The Food and Beverage Manager will be responsible for key areas of the department to include financial reporting, menu creation, system and schedule management, creation of standards/procedures, and communication with client service managers and other departments.

Primary Objectives, Duties and Tasks:

  • Assist with the design and management of timelines; planning tools; and sourcing/contracting of all vendors and products to be utilized for the various projects. Including design, furnishing and fit-out of specific venues.
  • Assist with vendor/supplier/Organizing Committee liaison
  • Creation of client approval processes and tools
  • Creation of operational policies and procedures and operations plans for each event
  • Management and maintenance of a dedicated database system and operational/reporting tools
  • Implement and monitor event and meal scheduling and is responsible for all F&B related operations on-site at each event.
  • Manage Guest/Client correspondence and communications
  • Attend regular client operational planning meetings and site inspections
  • Sourcing information and preparing all vendor orders, delivery timelines, service guidelines and assisting in the preparation of vendor contracts
  • Liaise with Jet Set Sports client services team and management to assist as necessary when required or requested.
  • Complete and maintain operational timelines and progress reports for each location/venue
  • Prepare menu and wine lists and suitable selection at each F&B/Hospitality location
  • Assist in preparations and planning of floor plans, fit-outs, décor and other requirements for hospitality suites, dining locations and other locations as required
  • Financial Management: Forecast and budget creation, management and implementation
  • Staff Management: Planning and implementation of staff training, formulation of staff rosters and scheduling
  • Research and develop program content as required at each F&B/Hospitality location
  • Build a solid working relationship with key staff/vendors at each F&B/Hospitality location
  • Support and assist in other areas as required and necessary

 

Required Qualifications and Skills:

  • At least five (5) years of progressive experience; at a full service hotel property (preferred). Related position and experience in other hospitality/tourism roles will also be considered.
  • Undergraduate degree (BA/BS) from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • Computer literate and proficient in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project).
  • Valid passport (or ability to obtain one); able to travel for extended periods of time and work extended hours (during event period or subject to business needs).
  • General F&B industry knowledge
  • Menu Planning, Menu Costing
  • Beverage knowledge – strong emphasis on wine
  • F&B accounting
  • Current F&B trends
  • Management of employees

Desired Qualification and Skills:

  • Critical and financial analysis
  • Customer service and teamwork
  • Strong communication
  • Project management
  • Flexibility and “Think on Feet” mentality
  • Olympic industry knowledge or hospitality at world sporting events
  • Utilization of technology (experience in using Hospitality management systems, Fidelio, Opera etc…)

Professional Development:

  • Undergo extensive training within the OMS (Olympic Management System) and then assist in the management, monitoring and inputting/updating of data within the OMS for all program components as requested/required

 

Senior Director, Client Services (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
Client Services is responsible for the pre-planning, and on-site delivery of corporate and VIP hospitality programs during a defined event period.  Client Services is a benefactor of each of the relevant inventory departments and works collaboratively with each client to develop “best in class” experiences at global sporting events.

Position Description:
The Senior Director, Client Services works with the VP, Client Services and is responsible for communicating with clients and team members, focusing on providing updates and enhancing the planning and delivery phases of events.  The Senior Director interacts with clients in ways that showcase the knowledge and experience of the collective team and liaising closely with operational staff on all details of contractual obligations to ensure client satisfaction in the planning and Event operation period. The Senior Director will act as a mentor to other members of the Client Services team and focus on the development and implementation of best business practices.

Primary Objectives, Duties and Tasks:

  • Develop best practices as it relates to pre-planning and on-site operations protocols
  • Act as a mentor to team members during all phases of the planning and on-site delivery
  • Engage in all aspects of program development for assigned clients, focusing on meeting all contractual obligations, seeking cost efficiencies in all aspects of operations, and ensuring an excellent client experience
  • Communicate frequently with clients, focusing on providing relevant updates, new business opportunities, and enhancing the value of the business relationship while building a strong emotional connection
  • Maintain program timelines and ensure all planning milestones are achieved on target
  • Design and coordinate staff training programs based on organizational and employee needs, develop and conduct induction training for new staff
  • Maintain company standards pertaining to the interviewing of event staffing candidates
  • Recruit industry experienced talent to form well rounded teams during operations periods
  • Be responsible for the on-site training, management, reporting, and evaluation of staff
  • Have a strong understanding of all Olympic and host city considerations – including but not limited to the sports schedule, sports disciplines, venues, transportation, airport, and operations logistics
  • Adeptly utilize Company’s proprietary software for program planning, guest registration and on-site program management

Required Qualifications and Skills:

  • Minimum 10 years executive management experience in the events environment with firsthand experience in planning/operating hospitality projects at Global/Multi Sport events
  • Experienced Manger/Team Leader
  • Bachelor’s Degree in Hospitality Administration or equivalent
  • Strong Presentation Skills and ability to represent the Company to external stakeholders
  • A unique ability to connect with clients and grow relationships
  • Public Speaking and staff training experience
  • Stellar written communication skills
  • Proficiency in Microsoft Office and MS Project preferred

Professional Development:

  • Member of relevant professional industry associations

 

*We will consider your application for all positions.

**Please note that on occasion the availability of these positions may change due to the requirements of our business operations.

Have any questions?

Contact Us at: careers@jetsetsports.com

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