Careers

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Current Vacancies:

Branding Manager (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
The Branding Department is responsible for the design and management of Jet Set Sports/CoSport brand via website, advertisements, uniform, gifting, pins and collaterals. A clear communication between our brand and a customer is set through specific guidelines and descriptions. The Branding department is responsible for creating a lasting impression of Jet Set Sports/CoSport brand and consistent application of look/design and logos.

Position Description:
The Branding Manager is expected to develop, monitor and manage Jet Set Sports/CoSport’s corporate brand identity.  The Branding Manager is responsible for end-to-end production, management and delivery of corporate collateral, stationery, uniform, gift and pin programs.

Primary Objectives, Duties and Tasks:

  • Develop, implement, manage and reconcile the budget for uniforms, gifts, pins and collateral programs for the current and upcoming events
  • Develop an eco-friendly cost effective customized uniform, gift, collateral and pin program
  • Collaborate with internal or external designers to develop thoughtful, attractive and appropriate branding “look” for each Event
  • Implement design features for Company templates, presentations, website, and other areas as needed
  • Ensure all designs and logo usage comply with the Company’s and its partners’ branding guidelines at all times
  • Manage and keep detailed records of application and approval status of look/design and logos
  • Find creative ways to reduce expenditures on the uniforms, gifts and pin programs in its entirety, including: preliminary trend research, design and look, effective ordering and shipping
  • Research and implement the most cost effective ways to ship uniforms, gifts and pins internationally
  • Timely order samples of anticipated uniforms and gifts, apply event design and provide recommendations to executive management based on the quality, print and execution of proposed design; test samples for quality and practicality, and provide recommendations to executive management
  • Manage the importation of company materials into different international cities prior to and after each event
  • Design or directly manage pin designing agency for all event pins
  • Coordinate with staffing department and create accurate sizing data of all employees for their appropriate uniform items
  • Be responsible for uniform distribution throughout Event period, including facilitating alterations, exchanges, and keeping accurate and up to date inventory
  • Successfully deliver gift program timely and accurately during the Games; document the status of all gift deliveries for event time period and all office visit gifts
  • At all times maintain an accurate inventory of uniforms, pins and gifts, including historical data
  • Manage the procurement, packing and distribution of all collaterals, including office supplies, signage, guide books, spectator guides, others where applicable
  • Assist with “wrap up” of Main Operations Center after each event, including packing, labeling, shipping of required materials
  • Assist with all requests of executive management as needed

Secondary Objectives:

  • Office administration management including conference room and call scheduling, coordinate meetings, office supply inventory and ordering, and general office maintenance, as requested.
  • Manage and train staff of the front desk in our host city Main Operations Center, including how to answer and direct incoming phone calls, greeting guests, managing the conference room schedule and meeting requests.
  • Greet clients and direct them to the correct office staff member
  • Accept and track packages
  • Maintain office equipment and furniture, ensure office clean and tidy

Required Qualifications and Skills:

  • 5 years prior experience in a branding or marketing position
  • Bachelor’s degree in design, marketing, advertising or equivalent
  • Excellent written and oral communications skills
  • Computer literate with strong working knowledge of Microsoft Office (Outlook, Excel, Word, Power Point)
  • Proven experience creating and managing budgets
  • Excellent time management skills and ability to multi-task
  • Ability to understand and work with diverse backgrounds
  • Willing and able to travel for extended periods of time
  • Proficient in Adobe Creative Suite

Desired Qualification and Skills:

  • Social media and web marketing
  • Experience in Microsoft Project and Word Press
  • Previous work experience in Olympic Games or International Sporting Event experience is a plus

Professional Development:

  • Develop strong relationships with reliable vendors
  • Improve negotiating skills
  • Thorough knowledge of international shipping and customs procedures and costs

 

Senior Director, Client Services (Full Time, Exempt) Bedminster, New Jersey USA

Department Description:
Client Services is responsible for the pre-planning, and on-site delivery of corporate and VIP hospitality programs during a defined event period.  Client Services is a benefactor of each of the relevant inventory departments and works collaboratively with each client to develop “best in class” experiences at global sporting events.

Position Description:
The Senior Director, Client Services works with the VP, Client Services and is responsible for communicating with clients and team members, focusing on providing updates and enhancing the planning and delivery phases of events.  The Senior Director interacts with clients in ways that showcase the knowledge and experience of the collective team and liaising closely with operational staff on all details of contractual obligations to ensure client satisfaction in the planning and Event operation period. The Senior Director will act as a mentor to other members of the Client Services team and focus on the development and implementation of best business practices.

Primary Objectives, Duties and Tasks:

  • Develop best practices as it relates to pre-planning and on-site operations protocols
  • Act as a mentor to team members during all phases of the planning and on-site delivery
  • Engage in all aspects of program development for assigned clients, focusing on meeting all contractual obligations, seeking cost efficiencies in all aspects of operations, and ensuring an excellent client experience
  • Communicate frequently with clients, focusing on providing relevant updates, new business opportunities, and enhancing the value of the business relationship while building a strong emotional connection
  • Maintain program timelines and ensure all planning milestones are achieved on target
  • Design and coordinate staff training programs based on organizational and employee needs, develop and conduct induction training for new staff
  • Maintain company standards pertaining to the interviewing of event staffing candidates
  • Recruit industry experienced talent to form well rounded teams during operations periods
  • Be responsible for the on-site training, management, reporting, and evaluation of staff
  • Have a strong understanding of all Olympic and host city considerations – including but not limited to the sports schedule, sports disciplines, venues, transportation, airport, and operations logistics
  • Adeptly utilize Company’s proprietary software for program planning, guest registration and on-site program management

Required Qualifications and Skills:

  • Minimum 10 years executive management experience in the events environment with firsthand experience in planning/operating hospitality projects at Global/Multi Sport events
  • Experienced Manger/Team Leader
  • Bachelor’s Degree in Hospitality Administration or equivalent
  • Strong Presentation Skills and ability to represent the Company to external stakeholders
  • A unique ability to connect with clients and grow relationships
  • Public Speaking and staff training experience
  • Stellar written communication skills
  • Proficiency in Microsoft Office and MS Project preferred

Professional Development:

  • Member of relevant professional industry associations

 

Accountant (Full Time, Exempt), Bedminster, New Jersey USA

Department Description:
The Finance Department is responsible for maintaining the books and records of the Company and its subsidiaries and budgeting and forecasting.  The Department is also involved in the process of pricing packages for corporate and VIP individuals.

Position Description:
The Accountant will work closely with Accounting Manager and the Accounting team in order to achieve department and organizational goals and objectives. The Accountant is primarily responsible for maintenance of the general ledger for subsidiary companies, reconciliation of intercompany balances, assistance with billing, bank reconciliations and client cost estimates.

Primary Objectives, Duties and Tasks:

  • Customer invoice preparation, posting and recording receipts, AR
  • Vendor invoicing and recording, AP
  • Posting transactions in General Ledger
  • Reconciliation of Intercompany accounts
  • Recording of activity of foreign subsidiaries
  • Calculation and recording of intercompany management fees
  • Maintaining analysis of various expense accounts
  • Preparing customer cost estimates
  • Bank reconciliations

Required Qualifications and Skills:

  • Must have 3 + years of accounting experience
  • General Ledger/ AR/AP/Bank accounts and Merchant account reconciliation
  • Financial statement preparation
  • Proficient in Quick Books, Microsoft Word and Excel
  • Extremely organized and detailed oriented
  • Excellent written and verbal communication skills

Desired Qualifications and Skills:

  • Experience in Hospitality/Hotel industry
  • Experience with foreign subsidiary accounting

Professional Development:

  • Ability to prepare financial statements
  • Work with external accountants of foreign subsidiaries to insure timely and accurate monthly reporting of financial results

 

 

Office Manager (Full Time, Exempt), Far Hills, New Jersey USA

Position Description:
The Office Manager assists the Managing Director in maintaining the efficiency of office operations, and ensuring administrative success across international offices.

Primary Objectives, Duties and Tasks:

  • Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; maintaining filing systems and procedures; reviewing and approving supply requisitions
  • Process payroll for all international offices on a regular basis
  • Administer company benefits (health insurance, 401(k)), including plan analysis, selection, and enrollment
  • Administer independent contractor offer letters, agreements and payments
  • Administer all employee expense reports, reimbursements, petty cash, etc.
  • Maintains office efficiency and procures needed equipment, supplies, etc.
  • Assists in developing and Implementing office policies (including HR) by establishing standards and procedures
  • Completes operational requirements by assigning employees; tracking hourly employees’ hours, budgeting overtime and following up on work results
  • Maintains office staff files and records, including offer letters, job descriptions, onboarding, attendance/ paid time off tracking, performance reviews, termination documents, and related
  • Monitors office staff by coaching and disciplining employees, and monitoring job results.
  • Contributes to a team effort by accomplishing related results as needed
  • Works with the legal department to keep the Employee Handbook up to date
  • Maintains knowledge of relevant changing regulations regarding labor that apply to Company offices
  • Stays up to date on international labor policies and payroll as needed for Company’s international operations
  • Compiles relevant tax information for tax filings and audits on a regular basis
  • Prepare 1099 reports and filings

Required Qualifications and Skills:

  • Bachelor’s degree in a relevant field
  • 5-7 years prior proven experience in a similar role (office management, bookkeeping, HR)
  • Trustworthy individual with a strong work ethic
  • Adept with Microsoft Office suite and ability to learn new systems quickly
  • Experience in payroll processing and basic bookkeeping

Desired Qualifications and Skills:

  • Experience in international payroll processing
  • Working knowledge of Quickbooks
  • Human resources certification or education

Professional Development:

  • Maintains professional and technical knowledge by attending educational workshops; and reviewing professional publications

 

 

General Manager (Full Time, Exempt) Bedminster, New Jersey USA

Background:
CoSport first offered guests from around the world unforgettable opportunities to celebrate the best of international sport at the Sydney 2000 Olympic Games. For more than 15 years, CoSport has actively sought to satisfy the needs and interests of each guest by sharing insights as a partner with the event organizer, developing a variety of thoughtful product offerings, and demonstrating the value of investing in a CoSport experience. 

CoSport has access to a variety of in-demand event tickets. We obtain event tickets directly from the organizing body to ensure quality and choice for all our guests.  CoSport also identifies and secures quality hotel properties to ensure guest comfort as well as enviable proximity to all activities included in carefully designed CoSport package itinerary.  For packages that include dedicated ground transportation, CoSport provides transfers to the various events and activities included in certain Hotel and Tickets Package itineraries. Airport transfers are similarly provided for those guests from and to major airports to/from their package hotel.

CoSport is pleased to coordinate all these elements to satisfy each individual guest’s expectations. The CoSport team is well-versed in delivering exceptional package and ticketing experiences for guests from around the world. CoSport is committed to ensuring guests have all questions answered before arriving on-site and enjoy access to professional management to help navigate the exciting opportunities as well as potential challenges their travels may present.

Department Description:
Primarily focusing on the Olympic & Paralympic Games, CoSport offers a variety of packages which may include event ticketing, quality accommodations, dedicated transportation, fine dining and professional program management to guests from around the world. Leveraging more the twenty-five years of hospitality experience of its sister company Jet Set Sports, CoSport was founded to meet a similar demand in the individual consumer market for attending the Olympic & Paralympic Games.

Position Description:
The General Manager is responsible for overall management of the CoSport team and operations located in Bedminster, NJ as well as the international sales offices for CoSport sales.  The General Manager is expected to develop initial sales forecasts at a country level with executive management, build marketing & sales plans, and implement such plans to achieve established goals. In addition, this position will be responsible for driving revenue for all CoSport assets, including but not limited to premium ticketing and hospitality packages, hotel accommodations, as well as future marquee assets brought into CoSport’s portfolio. The General Manager is expected to effectively manage resource allocation for key tasks both pre-Games and for Games-time operations to optimize costs while maintaining the highest possible service levels to CoSport clients.

Primary Objectives, Duties and Tasks:

  • Work with the financial department to develop appropriate pricing for various CoSport offerings.
  • Oversee and manage the collection of all CoSport revenue and ensure fulfillment of tickets.
  • Develop initial sales forecast at a country level and be responsible for CoSport reaching sales targets (both domestic and internationally) for various international sporting events.
  • Ensure maximization of revenue and profit through development, setting, and execution of sales and sales operations strategies.
  • Manage CoSport’s day-to-day operations (including notably, sales & marketing) and identify areas where Process Improvement could be implemented.
  • Develop CoSport Packages (including specific inclusions for different packages and pricing) for publishing on website.
  • Develop a robust sales pipeline with probability of closing to ensure volume necessary to attain individual and company-wide CoSport revenue goals.
  • Work with the IT department to manage CoSport’s website development and ongoing ecommerce sales through CoSport’s website.
  • Create CoSport group proposals for off-line sales; sales presentations; and communications with CoSport customers.
  • Provide weekly reporting (for sales and operations) to executive management.
  • Oversee NOC / NGB Communications.
  • Create a marketing outreach program for CoSport customers (both domestically and internationally).
  • Oversee all communications with Jet Set Sports functional departments.
  • Responsible for CoSport’s Games-time operations.
  • Responsible for CoSport’s post-Games operations and inventory reconciliation.

Required Qualifications and Skills:

  • Work with the financial department to develop appropriate pricing for various CoSport offerings.
  • Develop initial sales forecast at a country level and be responsible for CoSport reaching sales targets (both domestic and internationally) for various international sporting events.
  • Manage CoSport’s day-to-day operations (including notably, sales & marketing) and identify areas where Process Improvement could be implemented.
  • Develop CoSport Packages (including specific inclusions for different packages and pricing) for publishing on website.
  • Work with the IT department to manage CoSport’s website development and ongoing ecommerce sales through CoSport’s website.
  • Create CoSport group proposals for off-line sales; sales presentations; and communications with CoSport customers.
  • Provide weekly reporting (for sales and operations) to executive management.
  • Oversee NOC / NGB Communications.
  • Create a marketing outreach program for CoSport customers (both domestically and internationally).
  • Oversee all communications with Jet Set Sports functional departments.
  • Responsible for CoSport’s Games-time operations.
  • Responsible for CoSport’s post-Games operations and inventory reconciliation.

Desired Qualifications and Skills:

  • 10+ years of international sales & marketing experience.
  • MBA or Master’s degree in Sports Marketing or equivalent executive level business management experience.
  • Must have experience both selling and leading premium or hospitality sales with a team and/or large venue. Significant ticketing sales, operations, and fulfillment experience in the industry sports industry.
  • Experience overseeing a P&L with a proven track record of growth and profitability. Accounting/budget development & management.
  • Understanding of practical application of web analytics ROI.
  • Full understanding of the Olympics and Paralympics movement.
  • Ability to teach and coach daily use of MS Project and advanced project management skills.

Professional Development:

  • Team Leadership skills
  • Using MS Project effectively for project management
  • Advanced skills in OMS® usage
  • E-commerce marketing trends
  • Market Channel management
  • CRM implementation / usage

 

Customer Care Manager (Full Time, Non-Exempt) Bedminster, New Jersey USA

Department Description: Primarily focusing solely on the Olympic and Paralympic Games, CoSport offers a variety of event ticketing, quality accommodations, dedicated transportation, fine dining and professional program management to guests from around the world. Leveraging more the twenty-five years of hospitality experience of its sister company Jet Set Sports, CoSport was founded to meet a similar demand in the consumer market for attending the Olympic and Paralympic Games. Looking forward CoSport will be in PyeongChang and beyond to welcome guests from around the world to their next great international sporting experience.

Position Description: The Customer Care Manager is responsible for planning and implementing CoSport customer care during the sales period (leading up to the Games) as well as on-site. The Customer Care Manager is responsible for monitoring key metrics, managing variable staffing needs including training, and supporting the stated sales/marketing objectives for the organization-at-large. They will coordinate operations with all offices conducting CoSport business and ensure best practices are implemented.

Primary Objectives, Duties and Tasks:

  • Proactively develop key elements for Customer Care / Call Center, including staffing needs, training, metrics for management, and compliance with applicable service level agreements.
  • Work to continue enhancing customer care techniques to improve customer satisfaction
  • Assist in development of HTP and THPP products for sales in coordination with CoSport teams
  • Responsible for achieving specific global sales targets and assigned geographic specific target(s).
  • Active engagement with client services leadership to effectively manage CoSport packages.
  • Manage corporate sponsor sweepstakes and contest packages.
  • Strong team leadership skills to manage local and international functional team resources to achieve company goals.
  • Assist in developing and integrating effective marketing and communication programs
  • Monitor of website functionality and develop website enhancement plan based on testing results, product offering and customer feedback
  • Manage onsite operations of the contact center including transition plan from respective offices to Host City. Responsible for matching staff to teams for onsite operations of the contact center and ensuring proper training, seamless handover, and active daily management of onsite staff.
  • Continually document and update work processes for CoSport Policies & Procedures Manual

Required Qualifications and Skills:

  • 5-8 years’ prior experience in customer care/client services or program management
  • Bachelor’s degree in marketing, advertising or equivalent
  • Exemplary written skills and ability to clearly communicate ideas
  • Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Project, and Publisher)
  • Experience in managing email marketing platforms (Mail Chimp preferred)

Desired Qualifications and Skills:

  • Advanced experience in customer care, event management & program management
  • Ability to analyze and interpret sales and market trends
  • Experience in e-commerce applications
  • Ability to effectively manage / lead teams and individuals to maximize program delivery
  • Presentation skills in delivery of training programs
  • Content writing

Professional Development:

  • Expected to be subject matter expert in customer service / customer care & have the ability to coach and teach policies and procedures.
  • Develop innovative sales presentation templates to enhance the professionalism and branding of the Company
  • Expected to develop advanced skills in OMS® and other utilized applications

*We will consider your application for all positions.
**Please note that on occasion the availability of these positions may change due to the requirements of our business operations.

Have any questions?

Contact Us at: employment@jetsetsports.com

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